Terms and Conditions:
1.) Introduction:
Welcome to SlabGo. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
2.) Definitions:
Company: Refers to SlabGo, registered in England and Wales.
Customer: Any individual or entity purchasing goods or services from SlabGo.
Goods: All products supplied by SlabGo, including but not limited to kitchen worktops.
3.) Orders:
3.1 Quotations: All quotations are valid for 14 days unless otherwise stated. Acceptance of a quotation constitutes acceptance of these Terms and Conditions.
3.2 Order Confirmation: Orders are confirmed upon receipt of a signed agreement and the required deposit.
4.) Payment Terms:
4.1 Deposit: A non-refundable deposit of 50% is required to confirm an order.
4.2 Final Payment: The remaining balance is due upon completion of the installation.
4.3 Late Payments: Late payments may incur interest charges.
5.) Cancellation and Amendments:
5.1 Cancellation: Orders may be canceled within 14 days of confirmation. Cancellations after this period may result in the forfeiture of the deposit.
5.2 Amendments: Any changes to the order must be communicated in writing and may affect the delivery schedule and pricing.
6.) Templating and Installation:
6.1 Templating: Accurate measurements are crucial. Customers must ensure that all cabinetry and appliances are in their final positions before templating.
6.2 Installation: Our team will install the worktops as per the agreed specifications. Any additional work required due to site conditions may incur extra charges.
7.) Delivery:
7.1 Schedule: Delivery dates are estimates and may be subject to change. We will communicate any delays promptly.
7.2 Site Access: Customers must ensure that the site is accessible and safe for delivery and installation teams.
8.) Warranty:
8.1 Material Warranty: We offer a 20-year warranty on materials, covering defects arising from manufacturing.
8.2 Exclusions: The warranty does not cover damage resulting from misuse, accidental damage, or unauthorized modifications.
9.) Liability:
9.1 Limitation: SlabGo's liability for any claim shall not exceed the price paid by the Customer for the goods or services.
9.2 Consequential Damages: We are not liable for any indirect or consequential losses arising from the use of our products or services.
10.) Governing Law:
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11.) Contact Information:
For any queries or concerns, please contact us at:
Phone: 07300232102
Email: info@slabgo.com